{"id":190,"date":"2011-07-22T11:26:17","date_gmt":"2011-07-22T11:26:17","guid":{"rendered":"http:\/\/www.slickrflickr.com\/upgrade\/?p=190"},"modified":"2014-05-25T20:09:01","modified_gmt":"2014-05-25T20:09:01","slug":"priority-support-forums","status":"publish","type":"post","link":"https:\/\/www.slickrflickr.com\/upgrade\/priority-support-forums","title":{"rendered":"Priority Support Forums"},"content":{"rendered":"<p>Slickr Flickr Pro offers you access to two private Members Forums: a priority support forum and a suggestions forum.<\/p>\n<h3>Priority Support Forum<\/h3>\n<p>Get your support issues resolved quickly typically with 24 hours but often with a couple of hours if I am online at the time.<\/p>\n<p>The support will cover anything to do with the Slickr Flickr plugin but not extend to general WordPress issues or computer issues in general.<\/p>\n<p>Users probems typically fall into four areas:<\/p>\n<ul>\n<li>Getting started: some people prefer to ask rather than read the documentation<\/li>\n<li>Flickr issues: sometimes Flickr can be slow in making changes to photos publicly available and this leads to the assumption that the issue is in WordPress or the plugin &#8211; generally just waiting is a good ploy and the issue resolves itself with any action being taken<\/li>\n<li>Plugin Conflicts: plugin conflicts can lead to JavaScript errors which cause all JavaScript on the site to stop running &#8211; this will stop Slickr Flickr working as it relies on jQuery and JavaScript to format the slideshows and galleries <\/li>\n<li>WordPress Theme issues: The WordPress theme overrides the plugin settings and causes undesirable formtting &#8211; the resolution here is to add some more specific CSS to the themes stylesheet so it does not affect Slickr Flickr adversely<\/li>\n<\/ul>\n<p>At time of writing there are 77 posts in the support forum and it looks like this:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"Slickr Flickr Pro Support Forum Screenshot\" src=\"\/\/slickrflickr.cdn746.com\/media\/pages\/priority-support-forums.jpg\" title=\"Slickr Flickr Pro Support Forum\" class=\"alignnone\" width=\"800\" height=\"486\" \/><\/p>\n<h3>Slickr Flickr Pro Suggestion Forum<\/h3>\n<p>With Pro membership your suggestions for new features for Slickr Flickr are implemented sooner.<\/p>\n<p>The Slickr Flickr Pro suggestions forum has had a dozen suggestions since December 2010 of which nine have been implemented.<\/p>\n<ol>\n<li>Slideshow Alignment &#8211; left, centrally and right aligned slideshows<\/li>\n<li>Slideshow Transition Delay &#8211; control how long the transition effect lasts<\/li>\n<li>Add Carousel to the Galleria &#8211; implemented via support for Galleria 1.2 \/1.2.3<\/li>\n<li>Add Slide Transitions to the Galleria  &#8211; implemented via support for Galleria 1.2 \/1.2.3<\/li>\n<li>Unlimited Photos from Photosets<\/li>\n<li>Improved LightBox support for photo descriptions and documented limitations for the various supported lightboxes: ThickBox, Slimbox, ShadowBox, ShutterBox, LightBox Plus, LightBox Evolution, HighSlide, FancyBox and WP PrettyPhoto <\/li>\n<li>Simpler integration of Slickr Flickr with galleria themes<\/li>\n<li>Caching was implemented in support of the random photos<\/li>\n<li>Random Photos<\/li>\n<\/ol>\n<p>Of the the other three suggestions: one was outside the scope of the plugin as it involved photos not hosted on Flickr; another was my own suggestion that had no takers; and the last which is a paging features for large galleries will be implemented in the next release.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Slickr Flickr Pro offers you access to two private Members Forums: a priority support forum and a suggestions forum. Priority Support Forum Get your support issues resolved quickly typically with 24 hours but often with a couple of hours if I am online at the time. The support will cover anything to do with the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-190","post","type-post","status-publish","format-standard","category-support","entry"],"_links":{"self":[{"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/posts\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":0,"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/posts\/190\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/media?parent=190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/categories?post=190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.slickrflickr.com\/upgrade\/wp-json\/wp\/v2\/tags?post=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}